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Posted

I received a Cream shirt from one of our Canadian suppliers. The inside tag read Inhouse Sports. Does anyone have any experiences with these shirts and where are they from? The shirt seems a little tight for an XL and also seems a little thin. I haven't got to wear it yet because none of my partners have cream (not an approved color in Canada); I only wear it when our buddies from Washington state come up to help us with our big Legion tournament in July.

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Posted

I received a Cream shirt from one of our Canadian suppliers. The inside tag read Inhouse Sports. Does anyone have any experiences with these shirts and where are they from? The shirt seems a little tight for an XL and also seems a little thin. I haven't got to wear it yet because none of my partners have cream (not an approved color in Canada); I only wear it when our buddies from Washington state come up to help us with our big Legion tournament in July.

I know of them, not where they are located.

They even showed up at our HS Association clinic un-invited and were asked to leave rather quickly since we had already invited Honig's and they were there.

Their stuff if crap.

Posted

I know of them, not where they are located.

They even showed up at our HS Association clinic un-invited and were asked to leave rather quickly since we had already invited Honig's and they were there.

Their stuff if crap.

If it is the same outfit, they are in Barstow, CA.

http://www.inhousesports.com/

  • 1 year later...
Posted

Ken Reeves is the owner and they are based in Barstow CA

I ordered product from them this past March/April 2011 and recieved nothing but hassle from them and still have not recived my full orders.

Inhouse Sports take your money and ship what they have lying around but charge you shipping full price for a quarter of the shipment that shows up.

Customer service does not exist and the excuses are not believable

Daughter sick, Antie sick, Had to go out of State, Down in LA at the cutting room, will get back to you and the rest

They refuse to reply to email

They duck telephone calls

I have been promised a refund but nothing has been credited to my card

I plan on taking legal action against this company because they have effectively taken my money and not acted in good faith or fullfilled the contract.

If i do not hear from Ken Reeves today, I will be contacting the Barsto PD

Posted

Ken Reeves is the owner and they are based in Barstow CA

I ordered product from them this past March/April 2011 and recieved nothing but hassle from them and still have not recived my full orders.

Inhouse Sports take your money and ship what they have lying around but charge you shipping full price for a quarter of the shipment that shows up.

Customer service does not exist and the excuses are not believable

Daughter sick, Antie sick, Had to go out of State, Down in LA at the cutting room, will get back to you and the rest

They refuse to reply to email

They duck telephone calls

I have been promised a refund but nothing has been credited to my card

I plan on taking legal action against this company because they have effectively taken my money and not acted in good faith or fullfilled the contract.

If i do not hear from Ken Reeves today, I will be contacting the Barsto PD

Sorry you're having a terrible experience with them. I had one encounter with them, and I will try to be objective:

In Feb 2010, I met with Ken in person when I was in town. He let me try on a shirt and pullover, and had a CP ready for me to wear too. However, he forgot to bring the exact sizes in the colors I asked for, and so he offered me free shipping. His sales rep called me the next day, verified my order, and charged my card. My order came promptly, and this is what I got:

Cream shirt, Black pullover (white stripes), and Black pullover (powder stripes)

The shirt was $20, smooth like a Smitty, but rather thin and not very durable.

But the pullovers are my favorite! They were $40 each, much cheaper than other sites at the time. They are thinner and lighter than any other jacket I've worn or seen, so that makes them perfect for cool nights and mild mornings! I still use those jackets today when necessary.

Posted

Richard Tue, Apr 12, 2011 at 8:57 AM

To: Stephen Dix <sdix00

Gentlemen,

Has anyone experienced any poor customer service or problems from In-House Sporting Good's merchandise that came to our Saturday field clinic this year?

If so, please email me ASAP to share your experience.

Stephen Dix <sdix00Tue, Apr 12, 2011 at 9:03 AM

To: Richard

If In House was the first table, then yes.

Every blue combo hat marked with 7-1/4 size was actually a 7-1/2. I asked the staff if they had anything that was actually a 7-1/4 and the man said, "this is all we have."

Not a big deal, but too bad they missed out on some sales.

The other vendor selling Honig's products on the far side had what I needed, so it was not a big deal.

Ken ReevesWed, Apr 13, 2011 at 7:30 PM To: sdix00

Hi Steven,

Sorry about those last two "7 1/4"(7 1/2") hats that day. Please give me

a call at your earliest convenience as i would like to give you a free hat or

two. We want you to be satisfied with Inhouse Sports and we look forward to

seeing you at our table in the future.

Thanks,

Ken

I never responded or took him up on his offer.

Posted

Ken Reeves is the owner and they are based in Barstow CA

I ordered product from them this past March/April 2011 and recieved nothing but hassle from them and still have not recived my full orders.

Inhouse Sports take your money and ship what they have lying around but charge you shipping full price for a quarter of the shipment that shows up.

Customer service does not exist and the excuses are not believable

Daughter sick, Antie sick, Had to go out of State, Down in LA at the cutting room, will get back to you and the rest

They refuse to reply to email

They duck telephone calls

I have been promised a refund but nothing has been credited to my card

I plan on taking legal action against this company because they have effectively taken my money and not acted in good faith or fullfilled the contract.

If i do not hear from Ken Reeves today, I will be contacting the Barsto PD

Just get your credit card company involved. They'll take care of it for you.

Posted

Just get your credit card company involved. They'll take care of it for you.

This. Credit card companies enjoy dealing with these situations.

Posted

I had a similar experience with +POS this Spring. I ordered several shirts from them in the first week of April. After 3 weeks I hadn't received my order so I started calling and emailing Dan. I did not receive any email responses and only got his machine when phoning. I left him several telephone messages with no call backs. Finally, 5 weeks after the original order and after 2 weeks of countless unreturned emails and phone calls, I contacted Visa and they started investigating the disputed charge. Visa told me it usually takes approx. 6-8 weeks to get disputed charges reversed. My card was credited this past Friday.

I am very disappointed. I have spent around $1000 with +POS in the past 12-15 months and didn't even receive a reply email or telephone call. Needless to say, I will not spend another penny with this outfit.

Posted

Update : Still no refund and still no communications from this company.

The Police were interested and took my complaint because I was asked to pay for the products that were not shipped and that is deception and fraud.

My original dealings and conversations were productive but only went negative after he had my money.

Customer Service drives this industry and it does In-house Sports no favours when umpires discuss issues such as this.

That was never my intentions but because of the lack of communication and broken promises, I felt I had to bring this to the attention of other umpires.

I now must refund the majority of the order to my guys because they paid me for a product I could not deliver all because of Ken Reeves the owner of this company.

He even said I was crazy if he thought I was getting the rest of my oder without paying for the shipping to England. Funny how he charged me twice for shipping for products that never arrived.

Posted

I had similar issues with him several years ago. Took forever to receive my order. Product was substandard. I sent it back. Took 3 months to receive refund. Crazy.

Posted

In House has crap for product.

No respectable umpire should be buying from them anyway.

Hats, shirts, pants or anything with their label is very poor quality.

Posted

UPDATE: Today I recieved an invoice for $137.14 and they actually charged my card withour my authorization

They said it was custom and shipping charges which I already paid in the two orders I placed with them back in April.

I have now asked for a refundfor the outstanding items and a charge back to my card for shipping charges I already paid.

More ecuses like the staff have been replaced and this will not happen again....to right Mr Reeves

No its time to call my bank and let them know about the charge I did not make or authorize

Unbelievable


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