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Posted

I took a foul ball from a 13yo that wasn't that hard but my mask bent.

Does anyone know the All Stars policy for exchanging a mask?

I've only had it about a month.

Posted

I took a foul ball from a 13yo that wasn't that hard but my mask bent.

Does anyone know the All Stars policy for exchanging a mask?

I've only had it about a month.

I would call them. I've heard of All-Star being pretty good w/ their customers. Post about your interactions here.

Posted

Jax, feel free to give me a call. 800 777 3810

Thanks Brad.

Jena sent me an email this morning asking for a picture and credit card transaction. I sent it to her.

Rolando

Posted

All-Stars is sending me a new cage today. :yippie:

Great Customer Service!!! :notworthy:

I hope the mask holds out better!

Posted

All-Stars is sending me a new cage today. :yippie:

Great Customer Service!!! :notworthy:

I hope the mask holds out better!

Given All-Star's track record of attentiveness, I am not at all surprised that you received outstanding service Jax. I do love this mask as well. My team Wendy pads fit in the cage quite nicely and feel great. The stock pads are perfectly fine as well and super light, I just really like the Wendy pads.

Posted

All Star and Brad, in particular, are great! I love the System 7 protector and highly recommend it.

I just ordered this mask today from Ump-Attire who, by the way, price matched another company's price.

Good people all the way around and I'm glad to be affiliated with them.

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