I was actually extremely cool and never raised my voice. However, that very well may be the case but I think that other umpires accept the abuse and/or make idle threats. I just want to reiterate that I had warned the head coach that I was about to end the game. In my judgement, both the player and coach did not heed my warning. I think that I could've handled it better, you are right. With every game that I do my goal is to improve. I love to umpire.