It says to call the number first which in turn says has been disconnected. There's no further contact information provided or way of submitting information. The contact email address listed in the contact section says the domain doesn't exist. At this point, I feel I've been hoodwinked out of my membership fee and am contemplating contacting a lawyer. Has anyone actually filed a successful claim from ABUA or NASO for that matter? I don't have a lot of trust with the insurance industry.