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All-Star Customer Service/Warranty Department


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I’ve got to give a 5 star rating to the staff at All-Star. I’ve had the black frame AS 4000Mag since they were made available.  It happened to take a shot and slightly chipped the paint (see pics below). It was hardly noticeable and I’d been using a sharpie to touch up the missing paint. I decided to reach out to AS to see what type of warranty they carry on them. I included the picture of the cage and they asked me to send in a proof of purchase. A couple of days later I was notified that they would be shipping me out a new frame, which arrived via UPS today. Again, I just wanted to plug All-Star for great customer service and standing by their products. (And also a humble brag that I now have two black  MAG frames) 

 

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I'm taking a screwdriver to my FM4000MAG frame.

Another great reason to support a family owned smaller company (ie not Wilson)...kudos to All Star.  I’ve always liked their gear especially their masks.

You don't want that old thing, it's all beat up with a chip and everything.  I'll tell you what, just send it over to me and I'll take good care of it.

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16 minutes ago, bluetick48 said:

I’m probably going to send the the one with the chip to Tony. 

You don't want that old thing, it's all beat up with a chip and everything.  I'll tell you what, just send it over to me and I'll take good care of it. ncaa football please GIF by ESPN College Football

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