bluetick48 68 Posted November 3, 2020 Report Share Posted November 3, 2020 I’ve got to give a 5 star rating to the staff at All-Star. I’ve had the black frame AS 4000Mag since they were made available. It happened to take a shot and slightly chipped the paint (see pics below). It was hardly noticeable and I’d been using a sharpie to touch up the missing paint. I decided to reach out to AS to see what type of warranty they carry on them. I included the picture of the cage and they asked me to send in a proof of purchase. A couple of days later I was notified that they would be shipping me out a new frame, which arrived via UPS today. Again, I just wanted to plug All-Star for great customer service and standing by their products. (And also a humble brag that I now have two black MAG frames) 2 Quote Link to post Share on other sites
umpstu 1,167 Posted November 3, 2020 Report Share Posted November 3, 2020 I'm taking a screwdriver to my FM4000MAG frame. 1 5 1 Quote Link to post Share on other sites
The Short Umpire 78 Posted November 3, 2020 Report Share Posted November 3, 2020 If only I had known this before I got mine powder coated to cover up a chip Quote Link to post Share on other sites
FranklinT 102 Posted November 3, 2020 Report Share Posted November 3, 2020 Another great reason to support a family owned smaller company (ie not Wilson)...kudos to All Star. I’ve always liked their gear especially their masks. 7 Quote Link to post Share on other sites
BT_Blue 1,623 Posted November 3, 2020 Report Share Posted November 3, 2020 6 hours ago, umpstu said: I'm taking a screwdriver to my FM4000MAG frame. I'm going to buy one and throw it on a pile of rocks! Lol (no I wont... don't worry) 1 1 Quote Link to post Share on other sites
bluetick48 68 Posted November 3, 2020 Author Report Share Posted November 3, 2020 12 hours ago, The Short Umpire said: If only I had known this before I got mine powder coated to cover up a chip I’m probably going to send the one with the chip to Tony. Quote Link to post Share on other sites
wolfe_man 945 Posted November 3, 2020 Report Share Posted November 3, 2020 16 minutes ago, bluetick48 said: I’m probably going to send the the one with the chip to Tony. You don't want that old thing, it's all beat up with a chip and everything. I'll tell you what, just send it over to me and I'll take good care of it. 2 2 Quote Link to post Share on other sites
BT_Blue 1,623 Posted November 6, 2020 Report Share Posted November 6, 2020 On 11/3/2020 at 5:35 AM, wolfe_man said: You don't want that old thing, it's all beat up with a chip and everything. I'll tell you what, just send it over to me and I'll take good care of it. Darn it... Keith beat me to it! 2 Quote Link to post Share on other sites
Chris Hickman 209 Posted November 7, 2020 Report Share Posted November 7, 2020 On 11/2/2020 at 9:48 PM, FranklinT said: Another great reason to support a family owned smaller company (ie not Wilson)...kudos to All Star. I’ve always liked their gear especially their masks. Sorry to burst your bubble but under armor owns All Star… Quote Link to post Share on other sites
BT_Blue 1,623 Posted November 7, 2020 Report Share Posted November 7, 2020 5 hours ago, Chris Hickman said: Sorry to burst your bubble but under armor owns All Star… Funny... I always thought it was the other way around for some reason. Quote Link to post Share on other sites
Rock Bottom 89 Posted November 7, 2020 Report Share Posted November 7, 2020 21 hours ago, Chris Hickman said: Sorry to burst your bubble but under armor owns All Star… No UA doesn't.. UA just rebrands All Star equipment. All Star is owned by Ampac Enterprises. Quote Link to post Share on other sites
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