All-Star Customer Service/Warranty Department

[bluetick48]

I’ve got to give a 5 star rating to the staff at All-Star. I’ve had the black frame AS 4000Mag since they were made available.  It happened to take a shot and slightly chipped the paint (see pics below). It was hardly noticeable and I’d been using a sharpie to touch up the missing paint. I decided to reach out to AS to see what type of warranty they carry on them. I included the picture of the cage and they asked me to send in a proof of purchase. A couple of days later I was notified that they would be shipping me out a new frame, which arrived via UPS today. Again, I just wanted to plug All-Star for great customer service and standing by their products. (And also a humble brag that I now have two black  MAG frames) 

 

[umpstu]

I'm taking a screwdriver to my FM4000MAG frame.

[The Short Umpire]

If only I had known this before I got mine powder coated to cover up a chip

[FranklinT]

Another great reason to support a family owned smaller company (ie not Wilson)...kudos to All Star.  I’ve always liked their gear especially their masks.

[BT_Blue]

6 hours ago, umpstu said:

I'm taking a screwdriver to my FM4000MAG frame.

I'm going to buy one and throw it on a pile of rocks! Lol (no I wont... don't worry)

[bluetick48]

12 hours ago, The Short Umpire said:

If only I had known this before I got mine powder coated to cover up a chip

I’m probably going to send the one with the chip to Tony. 

[wolfe_man]

16 minutes ago, bluetick48 said:

I’m probably going to send the the one with the chip to Tony. 

You don't want that old thing, it's all beat up with a chip and everything.  I'll tell you what, just send it over to me and I'll take good care of it.

[BT_Blue]

On 11/3/2020 at 5:35 AM, wolfe_man said:

You don't want that old thing, it's all beat up with a chip and everything.  I'll tell you what, just send it over to me and I'll take good care of it.

Darn it... Keith beat me to it! 

[Chris Hickman]

On 11/2/2020 at 9:48 PM, FranklinT said:

Another great reason to support a family owned smaller company (ie not Wilson)...kudos to All Star.  I’ve always liked their gear especially their masks.

Sorry to burst your bubble but under armor owns All Star…

[BT_Blue]

5 hours ago, Chris Hickman said:

Sorry to burst your bubble but under armor owns All Star…

Funny... I always thought it was the other way around for some reason. 

[Rock Bottom]

21 hours ago, Chris Hickman said:

Sorry to burst your bubble but under armor owns All Star…

No UA doesn't.. UA just rebrands All Star equipment. All Star is owned by Ampac Enterprises.