Ordered my Diamond Silver Mask from Jim and got it three days easy. Cant wait to give it the first try on January 17th.
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So I just posted a complaint about my situation with my order from Honigs on the review page for them on this site.
Now as much of a problem as I have with Honigs I have the complete opposite with Jim and Ump-Attire.com!
Jim has been nothing but helpful with all my questions and inquiries. I placed an order over the phone with him today (had the pleasure of talking directly to the famed Mr. Kirk). He was nothing if not one of the nicest guys I have ever spoken to on the phone. Very professional and gracious that I was placing an order with him over any of the other companies. Made me feel that my business and my money was going to a company that appreciated me.
I ordered the black ultimate shirt, a navy ultimate ball bag and a pair of the Reebok Quag II referee shoes (since Reebok does not make the Field Magistrate shoe in a mid-top). He expressed his worry about me ordering them Reeboks, as I have not worn that company's shoes in quite a few years and that I wear a wide width show. He wanted to make sure I was doing the right thing. He also reminded me that if they were not the right fit that he would be more than willing to take them back and I could get the New Balance 995s. I also ordered the Polo Blue ultimate shirt which will be shipped when ever he gets it. Which is fine by me, because I know it will be the right size and the right shirt (unlike other companies).
Now with my problem with my Honigs order, I can see another phone call to Jim to add on two Smitty long sleeve shirts to my order.
There is such a thing as caring enough for the customer and making sure everything is right.
Jim does that.
Thank you