Jump to content

Register or Sign In to remove these ads

Recommended Posts

To All,

  Another fantastic experience with customer service associated with our chosen Profession/Hobby! 

I ordered the All-Star MVP2510m (small head) Catcher/Umpire helmet on Sunday of this week (3/6/17).  I received the helmet today (3/10/17). 
After examination of the helmet I discovered a gouge in the plastic. Almost as if they started to drill the hole for the screw in the wrong place, and purple paint on the silver guard. 

I contacted All-Star and spoke to Lisa. She had me send her the pictures of the defects. I let them know that I intended to use the mask as is on Tuesday. The spots aren't detrimental to the functionality of the mask. I just wanted to let them know, so they can be aware incase someone else has something like this. 

They advised me that they are sending me a new helmet and I can keep this one as a backup. Between All-Star and Force3, they have made this years experiences amazing getting ready for season and during the start of this season. 

 unnamed.jpg

 

http://all-starsports.com/mvp2500m.html

Thanks All-Star!!

Brent

  • Like 4

Share this post


Link to post
Share on other sites

Register or Sign In to remove these ads
38 minutes ago, Umpire_ar said:

To All,

  Another fantastic experience with customer service associated with our chosen Profession/Hobby! 

I ordered the All-Star MVP2510m (small head) Catcher/Umpire helmet on Sunday of this week (3/6/17).  I received the helmet today (3/10/17). 
After examination of the helmet I discovered a gouge in the plastic. Almost as if they started to drill the hole for the screw in the wrong place, and purple paint on the silver guard. 

I contacted All-Star and spoke to Lisa. She had me send her the pictures of the defects. I let them know that I intended to use the mask as is on Tuesday. The spots aren't detrimental to the functionality of the mask. I just wanted to let them know, so they can be aware incase someone else has something like this. 

They advised me that they are sending me a new helmet and I can keep this one as a backup. Between All-Star and Force3, they have made this years experiences amazing getting ready for season and during the start of this season. 

 unnamed.jpg

 

http://all-starsports.com/mvp2500m.html

Thanks All-Star!!

Brent

OUTSTANDING!

Share this post


Link to post
Share on other sites

Yup, @Umpire_ar, I can vouch for All-Star's integrity. Both @JaxRolo and I have FM4000's get bent bars off foul balls. Just by contacting All-Star, they requested photos of the bend, and after reviewing them, they sent out a new frame free of charge.

Now, if we can get the Big Gold "W" to do something even remotely on par with All-Star and Force3, we'd see umpire protection advance by leaps and bounds.

  • Like 1

Share this post


Link to post
Share on other sites
Yup, [mention=4453]Umpire_ar[/mention], I can vouch for All-Star's integrity. Both [mention=1097]JaxRolo[/mention] and I have FM4000's get bent bars off foul balls. Just by contacting All-Star, they requested photos of the bend, and after reviewing them, they sent out a new frame free of charge.
Now, if we can get the Big Gold "W" to do something even remotely on par with All-Star and Force3, we'd see umpire protection advance by leaps and bounds.


Yep picture sent and I got a new one.

Share this post


Link to post
Share on other sites
On Fri Mar 10 2017 at 2:13 PM, Umpire_ar said:

@MadMax I don't know much about the Big W but I am going to buy from @All-Star Sports and Force3. Now if I could only find some 15" Leg Guards. 

I believe that both Force3 (14.5") and All Star (not currently in stock at UAl have shin guards in that size. 

https://www.ump-attire.com/Baseball-Umpire-Equipment/Gear-Footwear/Shin-Guards/F3-LG_Force3-Ultimate-Umpire-Shin-Guards

Would be nice to have an all star rep on these boards to pass on info.

Share this post


Link to post
Share on other sites
Guest
You are commenting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoticons maximum are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Content

    • By sd181612
      I’m sure you all could help me sort this mess out. Are these all the same model? (The one with the black pads on UA looks like it has a longer chin guard and glossier) And if so, why does Tumpane’s look huge?




    • By sd181612
      Looking to trade unused Wilson mask since I don't see myself putting it to use in the near future.
      Thanks!
      oji185]
       
    • By gnhbua93
      Up for sale the following items:
      1 Wilson A3009x - with wrap around pads
      1 Wilson A3009 - with wrap around pads
      2 Wilson A3077 steel powder coated in shiny black by Mask-It Sports - in excellent condition
      2 Wilson A3077 titanium - in excellent condition
      2 Wilson Platinum shin guards 18.5" -  1 in very good condition 1 in excellent condition
      1 Gerry Davis 17.5" Original shin guards - in excellent condition
      1 Gerry Davis 17.5" new version shin guards - brand new in package
      1 Honig's shin guards 19" - in excellent condition
      1 Vintage WV Gold M/L - in excellent condition
      1 Wilson umpire equipment bag - in very good condition
      1 Wilson catcher equipment bag - in very good condition
      1 FUL bag - brand new in the box
      3 Tan Team Wendy pads - in excellent condition
      2 Wilson A3815 wrap around tan pads - in excellent condition
      2 Nike pads navy blue - brand new
      2 Wilson foam pads - brand new
      1 New Balance 950 B/W mid cut base shoe 11.5 EEEE - brand new
      1 New Balance 450 B/W 450 plate shoe 14 EEEE - in brand new
      1 New Balance 450 B/W 450 plate shoe 14 D - in good condition
      1 Mizuno Japan 2QA-122 - in excellent condition
      1 Mizuno Japan 2QA-129 - in excellent condition
      1 navy blue plate coat 44L - in new condition
      1 New Balance T550 low cut base shoe 13 D with an additional New Balance sure lace 54" in black  - brand new
      All the items in brand new, excellent or very good condition. Prices to be determined later. PayPal Friends and Family. Seller pays shipping.
       
       
       
    • By gnhbua93
      If this doesn't convince you, I don't know what will.
       
      medium.MOV
    • By Thunderheads
      Ok ...here we go ...
      I found an old West Vest frame on ebay last year.  I had it fixed (right upper ear) and powder coated by Tony at Mask-it a dull-ish plain old non-metallic gray which I think turned out great.  I used this frame last year for high school as you see in the photo (Michigan is still Navy required).
      I'm keeping everything but the frame.  I've got more than $50 into this right now, but I'll let it go for $50.  PM me if interesting (frame only)
      Paypal friends and family
       

×